Wednesday, February 22, 2012

Entitled Family Member Employees – Who is to Blame?

So how is it that entitled brats can make their way into otherwise healthy family businesses devouring efficiency, productivity and teamwork? What is it that blinds a hard working, highly experienced, bright business owner to the ridiculous, sophomoric behavior of their children or in-laws who have become profound impediments to the successful continuation of the business through the next generation of owners and managers? Apparently, there are no black and white answers to these questions. Otherwise, I would not be witnessing this pandemic of family business chaos. Otherwise, there would be active dialogue and “How To” books on this subject from family therapist colleagues. Otherwise, I would be encountering “conscious incompetent” business owners who would be saying “We know what we are doing wrong, we know how to fix it, but we just cannot make it happen”.  To the contrary, what I am seeing are “unconscious incompetent” business owners who are excited to have their kids in their business and just don’t have a clue that their business is on the road to crisis, decline, and a significantly reduced probability of “Succession Success”.

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