The SOAKWU Epidemic: The Great Threat to Succession Success

Recently a client – Steve – expressed great concern about complacency.  “I think it’s creeping into the organization and the family; and I’m not sure I know what to do about it.  Our numbers still look good, but we seem to have lost the ‘fire in the belly’ that drove us for so many years.”  When I asked him to be more specific, he talked about “cruise control” management; “no one is as good as we are and we’ve paid our dues attitudes”; and entitlement episodes among immediate family members. To read the end of this article, and more like it, click here.