Thursday, October 27, 2011

Not Every Collaborative Team Decision Has to Be Built on Consensus

One of the great myths of the late twentieth and early twenty-first centuries is that collaboration stems from consensus.

The common approach to collaboration suggests that engagement is not possible unless people have an opportunity to participate in the decision making.  My experience as a Certified Succession Planner® leads me to believe something somewhat different. The behavioral assessments we use in helping select the right people for groups such as operational teams, family councils, and various types of boards suggest a great many people want to be involved in the decision making process without necessarily having the responsibility for actually making the decision.

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Tuesday, October 25, 2011

Family and Business - Maintaining a Healthy Balance

When I think of the word balance, one of the images that come to mind is a gymnast carefully and bravely performing on the balance beam. As a sports enthusiast and competitive person, occasionally when I am channel surfing (which my wife loves), I come across a gymnastics competition and find myself captivated by the athletes and their level of focus, commitment and talent. Although I have never been a gymnast, it is apparent that becoming a successful gymnast and performing well on the balance beam requires an incredible amount of mental and physical preparation. Naturally, it also requires the athlete to have great balance. Like gymnastics, owning and working in a family business requires a tremendous amount of dedication and effort in order to achieve a healthy balance between family and business.

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Thursday, October 20, 2011

Management Synergy - How to Design Team Collaboration

Teams are a puzzle to me.  Individuals with unequal talent, different experiences and education, and sharing only a commitment to a common goal come together in ways that pull them together or push them apart.  The elements that make them succeed or fail have certain characteristics that repeat over time; and even replicating those that are successful is no guarantee of success the second time around.

There are, however, certain characteristics and patterns that consistently lead to successful outcomes and results.  Here are some of the pieces that I consider most important in designing team collaboration.

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Thursday, October 13, 2011

Management and Performance - That "Oh So Enticing" Spirit of Healthy Internal Competition

On more than one occasion, a client has openly crowed about the “healthy competition” that goes on within the company.  You can hear their jaws drop when I respond “Gee, that’s too bad.”  You see, I don’t know that I’ve ever seen healthy internal competition; so, from my perspective, that concept is just as much an oxymoron as “family business”.  Perhaps Walt Kelly, who wrote the famous and well read comic strip “Pogo”, summed it up best in an often quoted frame:  “We have met the enemy, and he is us.”

Many successful business owners and leaders are competitive spirits, confident risk takers, creative and innovative people who believe that employee engagement in the business – family or otherwise – and personal respect are rewards that must be won.  As a result, they set up incentives, rewards, promotions and other forms of personal and professional advancement so that there can only be a few winners – possibly as few as one – and multiple losers.  All of this effort is made to honor the rationalized belief that “Healthy competition is good for us.”

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